Privacy Policy
Last updated 23 October 2026
In short: we only collect what we need to run the platform, we never sell your information, and you can ask us to access, correct or delete it at any time.
1. Who we are
Findmyrunclub (“we”, “us”, or “our”) operates the Findmyrunclub website and app (the “Platform”). We help people discover and engage with run clubs.
For privacy questions or requests, contact us at hello@findmyrunclub.com.
2. What information we collect
We collect information in the following ways:
Information you provide
- Account details: name, email address, display name, city, usual pace, and other profile information you choose to add.
- Club information: if you list or manage a club, details such as club name, city, country, meeting points, schedules, pace groups, and public contact links (for example Instagram, Strava, or website).
- Content you submit: messages in club chat or the forum, reviews, stories, RSVPs, and other contributions.
- Communications: emails or messages you send to us.
Information collected automatically
- Usage data: pages or screens viewed, features used, approximate location when you search or use “near me”, device type, and similar technical information.
- Attendance and check-in data: when you use QR or location-based check-in, or when a host confirms your attendance.
- Cookies and similar technologies: to keep you logged in, remember preferences, and understand how the Platform is used.
We only collect what we need to operate the Platform and support the community features.
3. How we use your information
We use personal information to:
- Provide and improve the Platform (search, club profiles, RSVPs, check-ins, chat, reviews, and related features).
- Show you relevant clubs and runs based on location and preferences.
- Allow clubs to see who has RSVPed or had attendance confirmed (as designed in the product).
- Enable community features such as reviews from confirmed attendees, leaderboards, and stories.
- Communicate with you about your account, the Platform, or (where you have agreed) relevant updates.
- Protect the Platform, prevent abuse, and enforce our Terms and Community Guidelines.
- Comply with legal obligations.
We do not sell your personal information.
4. Who we share information with
We share information only as needed to operate the Platform:
- Other users and clubs — Profile information, RSVPs, confirmed attendance, reviews, and chat messages are visible to the relevant club or community as designed by the features you use. Club organisers can see attendance and member-related information for their club.
- Service providers — Hosting, database, analytics, and email providers who process data on our behalf under appropriate agreements.
- Legal requirements — If required by law, court order, or to protect rights and safety.
Public club contact details that organisers choose to list are visible to anyone viewing the club page.
5. International transfers
The Platform is designed for worldwide use. Your information may be stored or processed in Australia or other countries where our service providers operate. Where required, we take steps to ensure appropriate safeguards are in place.
6. How long we keep information
We keep personal information only as long as needed for the purposes described in this policy, or as required by law.
When you delete your account, we remove or anonymise personal information associated with it, except where we need to retain limited records (for example, confirmed attendance history for integrity of reviews, or records required for legal or abuse-prevention reasons).
7. Your rights and choices
Depending on where you live, you may have rights to:
- Access the personal information we hold about you.
- Correct inaccurate information.
- Delete your account and associated personal information (subject to the exceptions above).
- Object to or restrict certain processing.
- Withdraw consent where processing is based on consent.
You can update much of your profile information directly in the Platform. For other requests, contact hello@findmyrunclub.com. We will respond within a reasonable time and in accordance with applicable law.
You can also opt out of non-essential communications and control certain cookie preferences where available.
8. Location information
Location is used to help you find clubs and runs near you (for example via search or “near me”). Approximate location may also be used for location-based check-in where a club enables it.
You can control location permissions through your device settings. If you disable location, some features may be limited.
9. Children
The Platform is not directed at children under 16. We do not knowingly collect personal information from children under 16. If we become aware that we have, we will take steps to delete it.
10. Security
We take reasonable technical and organisational measures to protect personal information. No system is completely secure, so we cannot guarantee absolute security.
11. Cookies and analytics
We use cookies and similar technologies to operate the Platform, remember your preferences, and understand usage. You can control cookies through your browser settings. Some features may not work properly if you disable essential cookies.
12. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version on the Platform and, where changes are material, provide reasonable notice. Continued use after the changes take effect means you accept the updated policy.
13. Contact and complaints
If you have questions, concerns, or a complaint about how we handle personal information, contact us at hello@findmyrunclub.com.
If you are in Australia and are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC). Users in other countries may have the right to contact their local data protection authority.
14. Related documents
This Privacy Policy should be read together with our Terms of Service and Community Guidelines.